ADDITIONAL INFORMATION ON DATA PROTECTION
1. Who is responsible for processing your data?
Identity: KENAY RETAIL, S.L.U. company that operates this URL, with Tax ID number B98355662 and registered address at C/Profesora Ana Rojo, nº3, 46910 (Alfafar) Valencia.
Phone: (+34) 96 109 86 77
Email: hello@kenayhome.com
2. What are the purposes of processing your data?
KENAY HOME will process your information for the following purposes:
a) To respond to your requests or inquiries as a user of the Website.
b) Management of orders placed and products purchased.
c) The shipping and effective delivery of said products.
d) The application and management of established legal guarantees.
e) To finance your purchase.
f) The maintenance of commercial, promotional and advertising communications, provided that you have given us your consent.
3. How long will we keep your data?
The personal data provided will generally be kept for a minimum retention period of four years, especially if you have made a purchase.
In the event that you have not made any purchases, but are a recipient of Newsletters or commercial communications, we will keep your personal data until you indicate your refusal to receive them. For this purpose, we have enabled a simple method that allows you to unsubscribe at any time, simply by following the instructions provided.
Regarding the CVs that we may receive (even though we do not have a specific channel for this purpose), they will be kept for a maximum period of twelve months from their receipt. After this period, if there has been no update, they will be destroyed.
4. Why can we process your data?
First: because you have allowed us to process them for the purposes indicated by giving us your consent, especially at the time of registering as a user of Kenay Home or because you are interested in receiving information about us and our activities.
Next, you can find a description of the different sections in which we may request your personal data:
A. Registration on the Website:
By registering in the "Register" section of the Website, you can enjoy the services offered by the Kenay Home Website, managing purchases directly through the portal. The registration information will be used to maintain the business relationship with Kenay Home, managing, if necessary, the shipment of the order placed.
On the other hand, in the case of a financed purchase of our products, your personal data will be transferred to the financial companies with which we collaborate to obtain said financing, and we will not be able to process it if you do not consent to this transfer.
The buyer's bank details will not be kept by Kenay Home under any circumstances.
B. Candidate Data
There is no form on our website for submitting resumes, however, in the event that we receive a resume to the email provided by Kenay Home, you will become part of the candidate database which aims to manage job applications from applicants, as well as the organization and management of the selection process for filling vacant positions within the company. Personal data will only be transferred or communicated to third parties directly related to Kenay Home, such as collaborators or companies belonging to Kenay Home, with the same purposes as mentioned above, except in cases provided by law and communicated to other third parties.
You also agree to keep your data in the aforementioned file for a maximum period of twelve months, in order to be considered for any selection processes that may be carried out by the Company or third parties directly related to it. After this period, if there has been no update of your data, it will be destroyed.
C. Subscribe
If you subscribe to our newsletter, you will periodically receive the latest decoration trends and learn about our promotions, as well as the latest news related to our brand. At any time, you can communicate your desire to not receive our newsletter by clicking on the unsubscribe link in the list or by sending an email to hello@kenayhome.com with "UNSUBSCRIBE" in the subject line.
D. General Considerations for the treatment of information through Kenay Home's website
Personal data belonging to the records or emails indicated above will not be communicated to third parties outside of Kenay Home.
By checking the consent box, you accept the processing of your personal data for the purposes indicated. You can also always revoke this consent for the use of your personal data for promotional purposes by sending an email to the aforementioned address or using the mechanism enabled for this purpose.
Second: in the legitimate interest of getting to know you better and being able to provide you with the best services, by understanding your interests and increasing your level of satisfaction with our Firm. However, remember that you can always oppose these uses by indicating it in the email hello@kenayhome.com
Third: because they are necessary for the development of the contractual relationship in case of purchasing products, for example, without them we cannot carry out the delivery.
5. To which third parties will the data be communicated?
Personal data will not be communicated to third parties outside of Kenay Home, except for two reasons:
a. In the case of financing a purchase, where identifying data will be provided to the Financial Entity for approval.
b. In the case of evaluating a Curriculum Vitae for a job position in one of the entities related to Kenay Home, such as collaborators or companies linked to the same purposes as mentioned above. However, you can always revoke this consent through the channels provided.
6. Rights that you have when providing us with your data:
Any person can find out if Kenay Home is processing personal data that concerns them or not. Likewise, interested parties have the right to request the rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
You can also request the limitation of the processing of your data when the circumstances are met, in which case we will keep them for the exercise or defense of claims. Finally, you can always request the right to portability of your data to a third party designated by you, if technically possible.
In any case, and to facilitate understanding of your rights, we have attached a summary table of them.
Right | What can I do? | Channel to exercise it |
Access |
You will be able to consult your personal data included in Kenayhome's databases or files.
| Customer Service at Kenay Home: Postal Address: KENAY RETAIL, S.L.U. c/ Profesora Ana Rojo, nº3, 46910 (Alfafar) Valencia |
Rectification |
You may request the modification of your personal data whenever you wish, or whenever they are not accurate.
| |
Deletion |
You may request the deletion or removal of your personal data.
| |
Objection |
You may request that we do not process your data.
| |
Limitation |
You may request the limitation of the processing of your data in the following cases:
· When the processing is illegal, which would require us to delete your data, but you object to their deletion.
· If Kenay Home does not need to process your data, but you need them for the exercise or defense of claims.
· If you have exercised your rights of rectification or objection and we are in the process of determining the attention of said request.
| |
Portability | Through this right, you may receive, in electronic format, the personal data that you have provided us and those that have been obtained from your contractual relationship with Kenay Home. You may also request that they be transmitted directly to another entity. | |
You can send us any concerns or suggestions regarding the processing of your personal data to the address of the Customer Service Department.
You can also directly contact the Control Authority (Spanish Data Protection Agency) through their website www.agpd.es. | ||
The exercise of any of the rights requires you to prove your identity by:
· Attaching a copy of your ID / NIF to the request.
· Attaching a copy of an equivalent document to the ID / NIF that proves your identity (e.g. Passport). |
7. Cookie Usage: